How do i know if i have xfinity cloud dvr.

I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.

How do i know if i have xfinity cloud dvr. Things To Know About How do i know if i have xfinity cloud dvr.

How do users access content using X1 DVR with cloud technology, and what devices are supported? Users can access DVR recordings on mobile devices with the XFINITY TV app, or on a computer by going to the XFINITY TV site. The XFINITY TV app is currently available for iOS devices running 7.0 or later and Android devices running 4.0 or higher.About the X1 DVR with cloud technology. While in the home, customers will be able to watch their DVR recordings over Comcast’s managed IP network on their mobile devices and computers; "check-out" DVR …Mar 21, 2022 ... The X1 Cloud DVR allows you to access your DVR recordings from mobile devices and computers while connected to any WiFi or mobile network via ...Cloud DVR recordings are set up from the Details page of shows, movies, or sports teams. You can also use the Live Guide to set up a recording while you browse through the channels — just select the title in the Live Guide grid for recording options. Learn more about recording live TV on Hulu and get step-by-step instructions here .

Here is my situation. I have a X1 DVR cable box plan. However, I am still using a legacy box. I have been using the Xfinity Stream app to record programs to the cloud, approximately 50 hours worth so far. Now the people both at the Xfinity store and on the telephone tell me I only have a plan that allows for 20 hours of recordings on the X1 DVR.

This video will show you how to record with a Xfinity (Comcast) Digital Video Recorder (DVR) and manage your recorded programs.

However, your current support articles still state that each X1 DVR customer gets 150 hours on the local DVR hard drive and 150 hours in Cloud DVR. Here are some examples: X1 Cloud DVR FAQs - Xfinity Support: "You have 150 hours of X1 Cloud DVR storage for each X1 DVR TV Box on your account."Nov 12, 2020 ... For customers who have multiple set-top boxes in their homes, you'll have a primary X1 Xfinity cable box that has access to the cloud DVR ...The Xfinity rep said he'd switch me over to what he called PREMIUM DVR SERVICE. Said it would be 350 hours HD recordings (vs my current 150 HD hours on X1). Said I'd see it the next day at noon. Well the next day my X1 still said my hard drive was 40% FULL. Should have been way less according to the rep if I was getting more storage.Of course this defeats the purpose of a DVR to record shows to watch later. I am technically inclined, and know enough to be dangerous. That said, I have rebooted the box (it's now multiple times per day), refreshed the system twice, rebooted my Gateway, disconnected and reconnected all coax and ethernet cables- so I've covered the basics.

See our frequently asked questions about X1 Cloud DVR. How do I know if I have an X1 Cloud DVR? To see if you have X1 Cloud DVR, log into the Xfinity Stream app or Xfinity Stream portal. If you can see the Recordings or Scheduled tabs as an option, then you have X1 Cloud DVR. The X1 Cloud DVR makes it easier to keep your …

The new X1 4K tv box (XG1v4-A) solved the problem with the cloud dvr playback issues. Previous recordings and new recordings are now playing back fine with no pixelization problems. The new box also fixed a problem with the smart resume feature being way out of sync (30 secs off). Now the smart playback is sync’d correctly again on …

Using either the set-top box (XG1v4), the xfinity stream app, or the tv.xfinity.com web portal: is there any to determine which recordings are in the "last 60 or …Nov 12, 2020 ... For customers who have multiple set-top boxes in their homes, you'll have a primary X1 Xfinity cable box that has access to the cloud DVR ...Click the "Peer to peer chat" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.If you have Xfinity X1 with DVR service, 60 hours (150 hours in some locations) of X1 Cloud DVR are included at no extra charge for each X1 DVR TV Box on your account. If you exceed your limit for cloud DVR recordings, your most recent recordings will replace older recordings if your save setting is set to Save Until Space Is Needed .The Cloud DVR would only let me schedule one of the two back-to-back shows. I was nowhere near my 20 hour DVR limit and under My Account it shows I should be able to record 6 simultaneous programs. I have to assume my simultaneous limit is actually 2 programs and the back-to-back shows overlapped by 1 minute (8:00pm-9:00pm, 9:00pm-10:00pm).

I have (allegedly): 150 Hours (X1 Box DVR) 150 Hours (Cloud DVR) .. For which I'm paying an additional $10.79 x month. So, I've been recording a LOT to figure this out and here are the results. At one point yesterday the DVR (X1 Box and Xfinity Remote App) both said the DVR was 100% FULL (with a bright red line preceding it) "NO SPACE"/DELETE ...Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message.General X1 DVR Information. Record Up to Six Shows at Once: With DVR service on X1, you can record up to six* shows at once. Set recordings, play back shows, delete and manage recordings from all your X1 devices. Schedule a program, series, personality or sports team to record. Specify record options to end a recording late, record only new ...Cloud DVR Stopped Working. CLOUD DVR (NOT set top box) stopped working. Started getting herky jerky during FF day before. Now ALL recorded programs on all (2) TVs with Xfi boxes get stuck early on and will just stop. I have restarted modem several times and this does NOT fix it. Xfinity Assistant says may be a signal issue but only wants to ...Here’s everything you need to know about how to tune into preseason games. How to watch the 2024 WNBA preseason: ... rewatch hundreds of past classic games and use …

Xfinity stream, not showing all DVR recordings. I have followed all your instructions on cloud, space, and other reasons why Xfinity stream does not show all DVR recordings, and have failed every time. You guys have a big problem in your hands and you need to solve it because none of your solutions are working. Fess up to it.

18 Messages. I’m assuming it was Xfinity. I got a message when I opened the app saying my service changed and I needed to log in. This was on the two devices …You could exit out of the on demand or DVR program, and then rewind back the live channel and watch what you'd missed. Now, whenever you start watching an on demand or DVR program, the cable box stops recording into the watchback buffer, and only starts recording to the buffer again once you switch back to live TV.@XfinityBillie @DreamSayerZ I do not have, and never have had, that green bar show up. In fact, there are quite a few subtle differences between what that link has pictured and what shows up for me: It is empty now, but I have seen it when stuff scheduled and it does not look significantly different from this.New Post - Billing. I just started my service, and initially I only chose the 20 hours included because I was told by live chat that the cloud storage would be in addition to local storage. Then I was only sent the stream boxes which of course had no local storage, so I called and upgraded to the 150 hours of cloud storage for $10 more.I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.Dec 14, 2022 · If you're an X1 DVR customer, you'll be able to keep some of the recordings from your Xfinity DVR TV Box in the cloud and access them through the Xfinity Stream app. Legacy (non-X1) DVR customers will lose the recordings stored on legacy TV Boxes. The Xfinity Stream app is available on the following Roku devices: Said Ok. Received new DRV; returned the old one. Before, my DVR had a certain amount of physical space on the hard drive. Now I somehow have a DVR "plan" with only 20 hours of space. If I want more "space" I have to upgrade. I feel like I was scammed and I'm pissed. I'd rather have the old DVR back.May 13, 2023 · To send a direct message: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area near the bottom of the window. Oct 28, 2023 · 3. On-Demand content: Xfinity provides a wide range of on-demand content, including movies, TV shows, and sports events, which you can access through your DVR. 4. Cloud DVR: Xfinity offers cloud-based DVR storage, allowing you to record and store your favorite shows and movies in the cloud, accessible from any device with an internet connection. 5.

Xfinity Stream cloud dvr and Apple TV. I’m currently using the Xfinity stream app to watch Xfinity content in my Apple TV. I can record shows and play them in the Xfinity cloud dvr; however, I can’t see how much space is being used or available in the Xfinity cloud dvr. This feature works ok when ii use a Roku TV or Fire TV.

Jul 17, 2023 · Here is my situation. I have a X1 DVR cable box plan. However, I am still using a legacy box. I have been using the Xfinity Stream app to record programs to the cloud, approximately 50 hours worth so far. Now the people both at the Xfinity store and on the telephone tell me I only have a plan that allows for 20 hours of recordings on the X1 DVR.

Unfortunately, there is no way to prioritize what is recorded to the Cloud and the physical DVR. All recordings that are available on your DVR can be "checked out" or downloaded onto your devices while streaming from the app. Here, you can find out how to download recordings from the Cloud DVR to your mobile devices.Many people are familiar with Comcast, one of the leading providers of cable and internet services in the United States. What some may not know is that Comcast also owns Xfinity, a...Go to the Xfinity Stream portal. In the menu bar, click Saved > Scheduled. On the Scheduled page, click the recording you want to change. In the recording details, click Record Options. In the pop-up box, click Modify Recording. The recording options are different for a TV series and for a movie or single-episode TV show (for example, a special ...Earlier this week, I discovered a FAQ page on Xfinity’s site saying you can call in to upgrade from 150 hours to 300 hours of cloud DVR storage. I don’t have the “upgrade storage” option in my X1 menu, so I called in, and a rep added the $10 premium DVR package to my account.Exit. Exit the menu you are currently in. Microphone. Push and hold to search for a program or access menus using voice commands. Record. Record the program you are currently watching to the DVR. Guide. Shows the programming guide, so it's easier to find a program you want to watch or record. Xfinity.Sep 15, 2023 · The streaming app can only see the most recent 30 recordings or so. The other dvr box variably shows everything or the more limited set of recordings. Rebooting and syncing the second dvr does not seem to affect this behavior, nor does unplugging it and waiting for a minute before plugging it back in. 4. 0. June 6, 2020. in. All News, News, Uncategorized. Recently and without an official announcement, Comcast has increased its cloud DVR storage on X1 from 60 hours to a whopping 150 hours. The company announced it was rolling out this update starting the end of April and hoped to have it complete by June 2020. Now it seems as though everything went ...You could exit out of the on demand or DVR program, and then rewind back the live channel and watch what you'd missed. Now, whenever you start watching an on demand or DVR program, the cable box stops recording into the watchback buffer, and only starts recording to the buffer again once you switch back to live TV.We do want a DVR with a hard drive, and I find that I am not the only one confused by the local and cloud DVR issue. From what I have read, we should be able to record 6 programs at once and watch them on any of our TVs that has a box. I will have to call CS, but I dread that, as it can be extremely frustrating.See our frequently asked questions about X1 Cloud DVR. How do I know if I have an X1 Cloud DVR? To see if you have X1 Cloud DVR, log into the Xfinity Stream app or Xfinity Stream portal. If you can see the Recordings or Scheduled tabs as an option, then you have X1 Cloud DVR. The X1 Cloud DVR makes it easier to keep your …

FAQs. X1 Cloud DVR allows you to stream live TV, On Demand content and in-progress DVR recordings from the cloud to your mobile phone or computer while you're at home. Completed DVR recordings can be streamed and downloaded to your phone through any mobile or WiFi network via the Xfinity Stream app, or streamed via the Xfinity Stream …Download the Xfinity Stream app from the Apple App Store, the Google Play Store or the Amazon Appstore. Open the Xfinity Stream app on your mobile device and tap Get Started. The first time you open the mobile app on a specific device, you'll need to register the device on your account. Enter your Xfinity ID and password, then tap Continue.Click the direct message icon. Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window.I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.Instagram:https://instagram. hendrick toyota apex laura village road apex ncvisible ad actorsalicia smith salarydr pol veterinary clinic Learn about replacing your equipment now to get the most out of your Xfinity service. ... dorothy stratten houselexus nx 350 shift system malfunction Get Xfinity now Call 1-855-399-1542. The X1 from Xfinity is a cool little DVR. It has a user-friendly interface, excellent voice remote, and more integrated streaming apps than other DVRs. It also has a solid mobile app that lets you access your live channels, on-demand content, cloud DVR recordings, and subscription streaming apps …Yes! Xumo Stream Box supports 4K UHD streaming and provides access to 4K titles and content. 4K UHD content can be found using Prime Video, YouTube, Netflix, Disney+, and Xfinity On Demand currently, and more content will be added in the future. You'll need to have a 4K-compatible TV and, in some cases (like Netflix), a 4K subscription. iowa snow plow cameras Customers can use their Xfinity Voice Remote to say "4K" (or search "4K") to be taken to a 4K UHD landing page that displays all 4K programming available. When X1 or Flex is set up, it will automatically be set to the highest video output resolution possible for your TV, including 4K UHD. To make sure your box is set to 2160 resolution, say ... Yes! Xumo Stream Box supports 4K UHD streaming and provides access to 4K titles and content. 4K UHD content can be found using Prime Video, YouTube, Netflix, Disney+, and Xfinity On Demand currently, and more content will be added in the future. You'll need to have a 4K-compatible TV and, in some cases (like Netflix), a 4K subscription.